PRIVACY POLICY 🔒

1. INTRODUCTION

Welcome to JualBagasi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer luggage space marketplace platform.

2. INFORMATION WE COLLECT

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Profile information (optional photo, bio)
• Payment information (processed securely through third-party payment providers)
• Identity verification documents (for traveler verification)

2.2 Transaction Information

• Listing details (departure/arrival locations, dates, available weight)
• Booking information
• Communication between users
• Reviews and ratings

2.3 Automatically Collected Information

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide Services: Facilitate bookings and transactions between users
• Communication: Send booking confirmations, updates, and notifications
• Safety & Security: Verify user identities and prevent fraud
• Improvement: Analyze usage patterns to enhance our platform
• Legal Compliance: Comply with applicable laws and regulations
• Marketing: Send promotional materials (with your consent)

4. INFORMATION SHARING

We share your information with:

• Other Users: Basic profile information is visible to facilitate transactions
• Service Providers: Third-party services for payment processing, hosting, and analytics
• Legal Authorities: When required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale

We do NOT sell your personal information to third parties.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Objection: Object to processing of your information
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Opt-out of marketing communications

7. DATA RETENTION

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within 30 days, except where retention is required by law.

8. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. CHILDREN'S PRIVACY

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of JualBagasi after changes constitutes acceptance of the updated policy.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: